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1、面試絕殺:面試技巧和求職信范例面試:如何應(yīng)對(duì)角色扮演的問題角色扮演是各大外企招聘時(shí)經(jīng)常采用的方式之一?;卮疬@類問題的要點(diǎn)是應(yīng)聘者一定要設(shè)身處地、把自己當(dāng)作角色中的人物。另外,基于任何角色提出的問題根本的目的是要考察應(yīng)聘者對(duì)公司的態(tài)度,所以在角色扮演時(shí),要把自己想象成該角色,也要站在全公司的角度來考慮問題,所謂大處著眼、小處著手,方能立于不敗之地。CaseOneInterviewer:Youareadirectorofourcompanyandyouareinchargeofaproject.Therearesixpeopleintheprojectte
2、am.Duetodifferentopinions,theteamissplitintotwopartsatameetingandtheyaredebatingferociously.Atthistime,asaleader,whatwillyoudotocoordinatethetwoparts?Ifthetwopartsdisagree,whatwillyoudothen?如果你已經(jīng)成為我公司的一名主管,由你負(fù)責(zé)管理一個(gè)項(xiàng)目。在該項(xiàng)目的團(tuán)隊(duì)中一共有六個(gè)人。在一次會(huì)議上,由于觀點(diǎn)不同,團(tuán)隊(duì)分成兩派,,進(jìn)行了激烈的爭論,這時(shí),你作為領(lǐng)導(dǎo)者該如何協(xié)調(diào)?如
3、果兩方不能達(dá)成共識(shí),你又會(huì)怎么辦?Applicant:First,Iwilllistentobothsidescarefully,andmakemyownjudgment.IfIpreferoneside,Iwillgivefactsanddatatopersuadetheotherside.Ifmyopinionisbetweenthetwosides,Iwillalsogivefactsanddatatoprovemyopinionright.Itisbetterthatthetwosideswillagreeonit.Ifnot,Iwillsti
4、cktomyopinionandallowthecolleagueswhokeepreservedopinionstogivemoredataandcommunicatewithme.Inshort,myprincipleisthateverythingshouldbebasedondataandfacts.Everycolleaguehastherighttoexpresshisopinion.Iwilltrymybesttomakeallpeopleagreeononething.IfIfail,Iwillmakemydecision,asalea
5、der.首先我會(huì)仔細(xì)聆聽雙方的觀點(diǎn)和理由,并作出我的判斷。如果我傾向于其中一方的觀點(diǎn),我會(huì)拿出數(shù)據(jù)和事實(shí)來說服另一方;如果我的觀點(diǎn)是介于兩者之間,我同樣會(huì)基于數(shù)據(jù)和事實(shí)來證明我的立場。如果最后大家能夠達(dá)成共識(shí)自然最好。如果不能,我會(huì)堅(jiān)持我的觀點(diǎn),但允許持保留意見的同事拿出更多的數(shù)據(jù)來和我溝通??傊?,我的原則是,用數(shù)據(jù)和事實(shí)說話,每一位同事都有權(quán)表達(dá)他的觀點(diǎn),我會(huì)盡量讓大家達(dá)成共識(shí)。如果不行,那作為領(lǐng)導(dǎo)者,我會(huì)做出一個(gè)決定。點(diǎn)評(píng):該求職者能夠基于數(shù)據(jù)和事實(shí)說話,既不是獨(dú)斷專行,也不做和事老,這充分表現(xiàn)了他處理問題的成熟程度。?CaseTwoIntervi
6、ewer:Youarenowateammemberandifyourleaderhasmadeadecisionbutyoudon'tquiteagreewiththisdecisionandothermembersdon'texpressanyspecialopinions,whatwillyoudo?如果你現(xiàn)在是一個(gè)項(xiàng)目的團(tuán)隊(duì)成員,如果你的領(lǐng)導(dǎo)已經(jīng)作出了一個(gè)決定,但你個(gè)人對(duì)這個(gè)決定不十分贊同,而其他的成員沒有表達(dá)特別的意見,那你會(huì)怎么做?Applicant:Ifmyleaderhasmadeadecision,butImyselfdon'tquit
7、eagreewiththisdecisionandothermembersdon'texpressanyspecialopinion,Iwillstillexpressmyopinion.Iftheleaderdoesn'tagreewithme,Iwillmakemyownjudgment.Ifthisdecisionisn'tveryimportant,thenasateammember,Iwillactaccordingtowhattheleaderhasdecided.Ifthisisakeydecision,Iwillgatherrelate
8、dinformationtosupportmyviewandtrytopersuademyle