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1、藥店金牌店長管理技能培訓(xùn)(Pharmacy;goldmedalmanager;managementskilltraining)ThepharmacymedalmanagermanagementskillstrainingLecturer:TanXiaofangThenumberoftrainingdays:2daysThetrainingobject:Seniorclerk,manager,storemanagerThepurposeoftraining:1,nobleoccupationmorality,goodpers
2、onalreputation:2,thepositiveenterprisingspirit,highprofessionalskills:3,alwayshaveasenseofcrisistohavebusinessconsciousness:4,tocoachconsciousness,haveadvancedawareness.Trainingbackground:Thepharmacymanager'squalityhighandlow,serviceskillsandserviceattitudeisgoodo
3、rbad,isanimportantfactoraffectingtheoveralllevelofpharmacyservice.Thenewstoreinlongbeforetheappointment,toacceptatleastthreetrainingandtesting.1,understandtheenterpriseTofullyunderstandthehistoricalstatus,theenterprisegotwhathonor,productdevelopmentandqualitymanag
4、ement,customerserviceservicecommitment,andthefuturedevelopmentdirectionoftheenterprise.Inaddition,thedrugonthemarketintheflowpath,andotherrelatedknowledgeshouldalsobecovered.2,understandthetermsusedinindustryandrelatedknowledgeofMedicineTofullyunderstandthebusines
5、sandindustryknowledge,notonlycanincreasethesenseofbelongingtothepharmacypharmacymanager,mayincreasetheguideonbehalfofsalesandservicewithconfidence.Enteranindustry,notonlytotheindustryinthepastandnowunderstandthesituation,butalsotothefutureoftheindustryevolutionpro
6、cess,trendshavecognition;inaddition,somecommontermsandrelatedindustries,suchaspharmaceuticals,grossmarginandrotaryrate,POP,DM,andevensomemanagementterms,suchas5S,4Petc.vocabulary,alsowanttoknow.3,familiarwiththecompetitiveenvironmentThemanagershouldalwayspayattent
7、iontotrendsinindustrycompetitors(suchassales,sales,marketing,pricechanges,newlisting,personnelchanges,etc.)andthesituationinatimelymannertotheupper.Inaddition,thepharmacyPOP,auxiliarydisplaydevicesalespropsandmiscellaneoushanging,hanging,swingingnail,operationskil
8、lsfamiliar,notonlytolearnmore,domoreexercises,toleadthestafftodoso,inordertomakethedrugmorevaluablesense.Inadditiontotheaboveseveraloutside,whenthepharm