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1、LESSONSLEARNEDINMANAGINGUSADISTANCELEARNINGPROGRAMS:ACASESTUDYAbstractInter-baseddistance-learningdegreeprogramsofferedbyuniversitiesintheUSAtoAsiarequireeffectiveacademicandadministrativesupportservicesinaneLearningenvironment.Alocalpartnercanprovideface-to-f
2、aceservicesforrecruiting,admissions,advising,technology,tutoringandtestingservicesinordertoensureeducationalquality.Inaddition,proceduresforbillingandcollectingtuitionandfeesinatimelymannerarerequiredforfinancialviability.Possiblepartnersincludelocalcollegesor
3、universities,privatepanies,andNGOs.TheexperiencesoftheUniversityofIllinoisincludecontractsongthefactorsinvolvedinidentifyingthelocalpartnerforeachprogramineachlocalityareknoarket,sharedgoals,mitmenttotheacademicculture,andaccesstotechnology.Keyic,administrativ
4、e,services,Inter,distance-learning,partners.IntroductionThegros(eLearning)ischangingtheericanuniversitiesprovideacademicandadministrativeservicesforstudents.TheInterprovidesstudentsaroundtheanyuniversitiesregardlessoftheirgeography.Yet,attemptstoprovideacademi
5、candadministrativeserviceslargelybymail,faxoremails.Furthermore,theeaseemberscancreateon-linecoursesandtheacpanyingenrollmentsare,accordingtoProvostLloydArmstrongoftheUniversityofSouthernCalifornia,bothasustaininganddisruptiveforceoncampus.Theeaseofcreatingthe
6、coursesissustaininginthattheuniversitiesarereachingnesplustheacademicandadministrativesupportnecessarytoenablethemareoutofsyncentcharacteristicofeLearningtoday.Attemptstousetraditionalcampus-basedsystemsthatarenotadaptedtothelocalcultureandtraditionsofAsiacanl
7、eadtodisappointingandfrustratingresults.ostofteninthesesettings,theprogramsattractindividualstudentsustbecounseledandservedicandadministrativeservicesfromtheUniversityofIllinois.TheUniversityofIllinoisoffersts.Oneislocationspecificandishostedbyalocalpartnerint
8、hecountrysinputerscience(India),rehabilitationsciences(Ireland),andhumanresourcedevelopment(PolandandKenya)areofthiskind.Theotherkindofdistancelearningprogramshavenogeographicalloc