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1、標(biāo)題:ManagingBrandEquityLEVERAGINGANDMEASURINGBRANDEQUITY原文:4.1LeveragingbrandequityTherearethreewaystoleveragebrandequity:firstlybuildingit,secondlyborrowingit,orthirdlybuyingit.Increasingly,”building”brandequityisnoteasy–giventheproliferationofbrandsandtheinten
2、secompetitionthatisprevalentinmanyindustries.Withinagivenindustry,theretypicallyexistmanyhighqualityproductsandhighlevelsofadvertising,makingitdifficulttointroducesuperiorqualitybrandandshapeperceptionsthroughadvertising.Thus,thealternativetobuildingbrandequity
3、isbyborrowingorbuyingit.(Farquhar1990,RC10–RC11)4.1.1BuildingbrandequityBrandequityisbuiltfirstly,bycreatingpositivebrandevaluationswithaqualityproduct,secondly,byfosteringaccessiblebrandattitudestohavethemostimpactonconsumerpurchasebehaviour,andthirdly,bydevel
4、opingaconsistentbrandimagetoformarelationshipwiththeconsumer.(Farquhar1990,RC8–RC10)Ofthesethreeelements,positivebrandevaluationmaybeconsideredthemostimportant,anditisbasedonaqualityproductthatdeliverssuperiorperformance.Thefirstelementinbuildingastrongbrandisa
5、positivebrandevaluation.Qualityisthecornerstoneofastrongbrand.Afirmmusthaveaqualityproductthatdeliverssuperiorperformancetotheconsumerinordertoachieveapositiveevaluationofthebrandintheconsumer’smemory.Threetypesofevaluationscanbestoredinaconsumer’smemory:1)affe
6、ctiveresponses,2)cognitiveevaluationsand3)behaviouralintentions.Affectiveresponsesinvolveemotionsorfeelingstowardthebrand(e.g.,thebrandmakesmefeelgoodaboutmyself,thebrandisafamiliarfriendorthebrandsymbolisesstatus,affiliationoruniqueness).Cognitiveevaluationsar
7、einferencesmadefrombeliefsaboutthebrand(e.g.,thebrandlowerstheriskofsomethingbad).Behaviouralintentionsaredevelopedfromhabitsorheuristicinteresttowardthebrand(e.g.,thebrandistheonlyonemyfamilyusesorthebrandisonsalethisweek).Effortstocreatepositivebrandevaluatio
8、nsareusuallyaimedatoneofthesetypes.(Farquhar1990,RC8–RC9)Thesecondelementinbuildingastrongbrandisattitudeaccessibility.Itreferstohowquicklyanindividualcanretrievesomethingst