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1、西北大學(xué)碩士學(xué)位論文提升東航云南分公司執(zhí)行力的研究姓名:李娟申請(qǐng)學(xué)位級(jí)別:碩士專業(yè):企業(yè)管理指導(dǎo)教師:齊捧虎20091215摘要管理是企業(yè)永恒的課題,做強(qiáng)企業(yè)的基礎(chǔ)在于管理效率能否提高,其關(guān)鍵在于能否提升企業(yè)競(jìng)爭(zhēng)力。如何在激烈的市場(chǎng)競(jìng)爭(zhēng)中持續(xù)發(fā)展,如何提高企業(yè)的執(zhí)行力,是企業(yè)管理者探索研究的課題。我國航空市場(chǎng)經(jīng)過20多年的發(fā)展,取得了矚目的成就。但是從經(jīng)濟(jì)效益及用戶的滿意度方面,仍然不能達(dá)到令人滿意的效果。究竟是什么原因?qū)е聳|航云南分公司問題重重?本文帶著這一問題對(duì)市場(chǎng)環(huán)境下企業(yè)的核心競(jìng)爭(zhēng)力進(jìn)行了研究,著重研究了企業(yè)執(zhí)行力問題。針對(duì)東航云南分公司在經(jīng)營(yíng)中遇到的問題
2、,尋找提高企業(yè)執(zhí)行力的對(duì)策。我認(rèn)為提升東航云南分公司企業(yè)執(zhí)行力主要有以下幾方面對(duì)策:一是發(fā)揮領(lǐng)導(dǎo)層的的領(lǐng)袖作用;二是建立與執(zhí)行相匹配的科學(xué)發(fā)展戰(zhàn)略;三是規(guī)范管理流程,提高執(zhí)行效率;四是創(chuàng)新營(yíng)銷手段,以客戶服務(wù)為導(dǎo)向;五是打造執(zhí)行力文化,建設(shè)優(yōu)秀團(tuán)隊(duì);六是完善人才培養(yǎng)機(jī)制,保障執(zhí)行效果。綜上所述,市場(chǎng)競(jìng)爭(zhēng)歸根結(jié)底是企業(yè)執(zhí)行力的競(jìng)爭(zhēng)。打造企業(yè)核心競(jìng)爭(zhēng)力歸根結(jié)底是企業(yè)執(zhí)行力的競(jìng)爭(zhēng)。企業(yè)從優(yōu)秀到卓越就是要有競(jìng)爭(zhēng)的能力,而執(zhí)行力讓企業(yè)擁有邁向成功的競(jìng)爭(zhēng)力。在提升執(zhí)行力問題中應(yīng)該建設(shè)科學(xué)執(zhí)行系統(tǒng),才是最終解決之道。關(guān)鍵詞執(zhí)行力,核心競(jìng)爭(zhēng)力,戰(zhàn)略,流程,企業(yè)文化ABSTRACT
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