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1、RoomsTerminology客房專用術(shù)語：Accommodation:Descriptionofbedtypeandlocationofaparticularroom.住所：用于描述特定的房間位置及房間的床型。AdjoiningRooms:Adjacentroomsthatarenotservicedbyaconnectiondoor.相鄰房間：相鄰房間，但不設(shè)有相互連通的連接門。AdvanceDeposit:Moneyreceivedbythehotelinadvanceoftheguest’sarrivaltoguaranteetheroomaccommodati
2、ons.預(yù)繳押金：酒店在客人入住前，用于確?？腿丝傻玫剿蠓块g提前收取的金額。AdvancePayment:MoneyrequestedbytheGuestServicesAgentsatcheck-inofaguestwhodidnotmakeanadvancereservationandwhoisunabletoproduceanyofthecreditcardsacceptedbyhotel.預(yù)付款：沒有預(yù)定的客人在入住酒店時，不能使用酒店所要求信用卡的情況下，賓客需向前臺支付的提前支付款項。Allotment:Certainnumberofroomsalloca
3、tedtotravelagentsforfreesalepurpose.房間分配：酒店分配給旅行社一定數(shù)量的房間作為供其使用的免費房間。Amenity:Agiftforagueste.g.complimentsofthehotel,liquor,fruitbasket,newspapaer,etc.禮品：給賓客的禮物，例如酒店設(shè)置的小禮品、酒類、水果籃及報紙等。Arrival:Dateofcheck-in.到達(dá)：客人的入住時間AverageRoomRate:TotalRoomsRevenuedividedbyTotalNumberofRevenue/OccupiedRoo
4、ms(excludinghouse-useandcomplimentaryrooms.)平均房價:用總客房收入除以收入產(chǎn)生房間總數(shù)/入住房間總數(shù)（辦公用房及，免費房間除外。）AverageHouseRate：TotalRoomsRevenuedividedbyTotalSaleableRooms.酒店平均房價：用客房總收入除以可銷售客房總數(shù)。BillingInstructions:Specificinstructionsforthechargingofaguest’saccounttohiscompanyorhomeaddress.帳單結(jié)算說明：在客人使用其公司地址或家庭
5、住址結(jié)帳時，對賓客進(jìn)行的特定說明。Block:Aroomthatisbeingheldforacertainguestonacertaindate.預(yù)留：特定的房間在特定的日期為賓客保留。BookedtoCapacity/ReferstoasituationwhenthehotelhasacceptedthemaximumFullyBooked:numberofreservationsandisunabletotakeanymorewithoutbeingplacedinanoverbookedsituation.房間訂滿/完全預(yù)定：是指酒店已經(jīng)接受了在允許范圍內(nèi)的全部預(yù)
6、定，不可再進(jìn)行任何預(yù)定，只可以將預(yù)定列入超額預(yù)定的范圍。Bucket:Thespace,box,drawerallocatedforRegistrationcards,correspondences,supportingdocuments,etc.LocatedatFrontDesk(Pre-registrationorFolio)前臺桶：位于前臺的特定位置、架子或抽屜等用于放置登記卡、刊物、單據(jù)等等。Cancellation:Areservationwhichisnolongerrequiredbytheclient.Non-guaranteedreservations
7、willbereleasedby6:00pmondayofarrival.Forguaranteedreservations,nochargewillbeleviedifbookingiscancelledbefore6:00pmofscheduledarrival.取消預(yù)定：賓客取消已經(jīng)提出的預(yù)定。非保證預(yù)定在到達(dá)當(dāng)天下午6點之前可以取消。對于保證預(yù)定，若在計劃到達(dá)日下午六點之前取消預(yù)定，不收取費用。CashAdvance:Togivemoneytoguestobtainedfromguest’screditcard,ano
