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1、BusinessProcessReengineeringPresentationOutlineGeneralIntroductionBusinessProcessReengineeringBPRSymbolsUnderstandandbeabletoimplementaBPRStrategyUnderstandthemainchallengesinimplementingaBPRStrategyConclusion:SummarySpectrumofChangeAutomationRationa
2、lizationofproceduresReengineeringParadigmshiftAutomationreferstocomputerizingprocessestospeeduptheexistingtasks.improvesefficiencyandeffectiveness.RationalizationofProceduresreferstostreamliningofstandardoperatingprocedures,eliminatingobviousbottlene
3、cks,sothatautomationmakesoperatingproceduresmoreefficient.improvesefficiencyandeffectiveness.BusinessProcessReengineeringreferstoradicalredesignofbusinessprocesses.Aimsateliminatingrepetitive,paper-intensive,bureaucratictasksreducingcostssignificantl
4、yimprovingproduct/servicequality.ParadigmShiftreferstoamoreradicalformofchangewherethenatureofbusinessandthenatureoftheorganizationisquestioned.improvesstrategicstandingoftheorganization.3BusinessProcessReengineering“Reengineeringisthefundamentalreth
5、inkingandradicalredesignofbusinessprocessestoachievedramaticimprovementsincritical,contemporarymeasuresofperformancesuchascost,quality,service,andspeed.”4KeyWordsFundamentalWhydowedowhatwedo?Ignorewhatisandconcentrateonwhatshouldbe.RadicalBusinessrei
6、nventionvs.businessimprovement5KeyWordsDramaticReengineeringshouldbebroughtin“whenaneedexitsforheavyblasting.”Companiesindeeptrouble.Companiesthatseetroublecoming.Companiesthatareinpeakcondition.BusinessProcessacollectionofactivitiesthattakesoneormor
7、ekindsofinputsandcreatesanoutputthatisofvaluetoacustomer.BPR&TheOrganizationBPRisNot?BPRmaysometimesbemistakenforthefollowingfivetools:1.Automationisanautomatic,asopposedtohuman,operationorcontrolofaprocess,equipmentorasystem;orthetechniquesandequipm
8、entusedtoachievethis.Automationismostoftenappliedtocomputer(oratleastelectronic)controlofamanufacturingprocess.2.Downsizingisthereductionofexpendituresinordertobecomefinancialstable.Thoseexpenditurescouldincludebutarenotlimitedto:thetotalnumberofempl
