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1、TheToyotaWay:14ManagementPrinciplesfromtheWorld'sGreatestManufacturerbyJeffreyK.LikerISBN:0071392319McGraw-Hill?2004(352pages)ThisbookexplainsthemanagementprinciplesandbusinessphilosophybehindToyota'sworldwidereputationforqualityandreliability.Italsoshowsmanagersineveryindustryhowtoim
2、provebusinessprocesses.TableofContentsTheToyotaWay14ManagementPrinciplesfromtheWorldsGreatestManufacturerPrefacePartOne-TheWorld-ClassPoweroftheToyotaWayChaptTheToyotaWay:UsingOperationalExcellenceasaStrategic-erWeapon1ChaptHowToyotaBecametheWorldsBestManufacturer:TheStory-eroftheToyo
3、daFamilyandtheToyotaProductionSystem2Chapt-TheHeartoftheToyotaProductionSystem:EliminatingWasteer3ChaptThe14PrinciplesoftheToyotaWay:AnExecutiveSummaryof-ertheCultureBehindTPS4ChaptTheToyotaWayinAction:TheNoCompromisesDevelopment-erofLexus5ChaptTheToyotaWayinAction:NewCentury,NewFuel,
4、NewDesign-erProcessPrius6PartTwo-TheBusinessPrinciplesoftheToyotaWaySecti-Long-TermPhilosophyonIChaptPrinciple1:BaseYourManagementDecisionsonaLong-Term-erPhilosophy,EvenattheExpenseofShort-TermFinancialGoals7Secti-TheRightProcessWillProducetheRightResultsonIIChaptPrinciple2:CreateCont
5、inuousProcessFlowtoBringProblemsto-ertheSurface8Chapt-Principle3:UsePullSystemstoAvoidOverproductioner9Chapt-Principle4:LevelOuttheWorkload(Heijunka)er10ChaptPrinciple5:BuildaCultureofStoppingtoFixProblems,toGet-erQualityRighttheFirstTime11ChaptPrinciple6:StandardizedTasksAretheFounda
6、tionfor-erContinuousImprovementandEmployeeEmpowerment12Chapt-Principle7:UseVisualControlSoNoProblemsAreHiddener13ChaptPrinciple8:UseOnlyReliable,ThoroughlyTestedTechnology-erThatServesYourPeopleandProcesses14SectiAddValuetotheOrganizationbyDevelopingYourPeopleand-onPartnersIIIChaptPri
7、nciple9:GrowLeadersWhoThoroughlyUnderstandthe-erWork,LivethePhilosophy,andTeachIttoOthers15ChaptPrinciple10:DevelopExceptionalPeopleandTeamsWhoFollow-erYourCompanysPhilosophy16ChaptPrinciple11:RespectYourExtendedNetworkofPartnersand-erSuppliersbyChallengingThemandHelpingThemImprove17S
8、ectiC
