資源描述:
《handbook process improvement 英文文獻(xiàn)資料》由會(huì)員上傳分享,免費(fèi)在線閱讀,更多相關(guān)內(nèi)容在學(xué)術(shù)論文-天天文庫。
1、HandbookforBasicProcessImprovementMay1996HandbookforBasicProcessImprovementTableofContentsSectionPageIntroduction1WhatisthenewHandbookforBasicProcessImprovement?1Whatisaprocess?1Whoownsprocesses?2Whatisprocessimprovement?2Howdoesprocessimprovementbenefittheorganization?3Howdoesanorganizationgetsta
2、rtedonprocessimprovement?3What’sintheBasicProcessImprovementModel?4Step1:Selectaprocessandestablishtheprocessimprovementobjective7Step2:Organizethe“right”team11Step3:Flowchartthecurrentprocess17Step4:Simplifytheprocessandmakechanges19Step5:Developadatacollectionplanandcollectbaselinedata21Step6:Is
3、theprocessstable?23Step7:Istheprocesscapable?25Step8:Identifyrootcausesforlackofcapability27Step9:Plantoimplementtheprocesschange28Step10:Modifythedatacollectionplan,ifnecessary30Step11:Testthechangeandcollectdata31Step12:Isthemodifiedprocessstable?32Step13:Didtheprocessimprove?33Step14:Standardiz
4、etheprocessandreducethefrequencyofdatacollection35ListofFormsProcessSelectionWorksheet8TeamCharterWorksheet13ImprovementTeamMeetingRecord16iHandbookforBasicProcessImprovementListofIllustrationsIllustrationPageBasicProcessImprovementModel5Step1flowchart7Step2flowchart11SampleAgenda15Step3flowchart1
5、7Step4flowchart19Step5flowchart21Step6flowchart23Step7flowchart25Plan-Do-Check-ActCycle26Step8flowchart27Step9flowchart28Step10flowchart30Step11flowchart31Step12flowchart32Step13flowchart33Step14flowchart35iiHandbookforBasicProcessImprovementIntroductionWhatisthenewHandbookforBasicProcessImproveme
6、nt?Thenewhandbookhasbeendevelopedtoassistteamleadersatalllevelswhoareinvolvedinprocessimprovementefforts.TogetherwiththeBasicToolsforProcessImprovement,or“toolskit,”itprovidesthepracticalinformationyouneedtoinitiateandsuccessfullycarryoutprocessimprovementactivities.Theapproachandtoolsdescribedint
7、hehandbookfollowaBasicProcessImprovementModel.ThismodeldiffersinmanyrespectsfromtheProcessImprovementFlowchartfoundintheCNO-sponsoredStarterKitforBasicProcessImprovementdistributedtocommandingofficersseveralyears