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1、Forprocessimprovementarticles,checklistsandforms,visitTheProcessImprovementMethodBusinessProcessImprovementMethodologyforGRAHAMPROCESSMAPPINGSOFTWARETM"HelpingMankindOrganize"TheBenGrahamCorporation6600SouthTroyFrederickRoadTippCity,Ohio45371Tel937.667.1032&800.628.9558Fax93
2、7.667.8690ben.graham@worksimp.comwww.worksimp.comwww.processchart.comBusinessProcessImprovementMethodologyforGRAHAMPROCESSCHARTINGSOFTWAREAnIntroductiontoWorkSimplificationTheBenGrahamCorporation?Copyright1999,TheBenGrahamCorporationTheBenGrahamCorporation6600SouthTroyFreder
3、ickRoadTippCity,Ohio45371Tel937-667-1032&800-628-9558Fax937-667-8690graham@worksimp.comwww.worksimp.comContentsIntroduction.........................................................................................................5HowtoGathertheFacts...........................
4、..........................................................7BasicFactGatheringGuidelines.....................................................................7Walkthepaththateachprocessfollows-withaclipboardinhand..........7Observe&interview....................................
5、..............................................7Documentthefacts...................................................................................8WhyareWeGatheringFacts?........................................................................8HowtoInitiateFactGathering......
6、...................................................................9PublicAnnouncement...............................................................................9CommonSenseProtocol..............................................................................10WheretoGet
7、theFacts...........................................................................10IntroductiontotheEmployeeattheWorkplace......................................10Respect...................................................................................................11Rec
8、ordingTechnique............................................................
