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1、GlobalSoftwareMarketPerspectivesQ22018若出現(xiàn)排版錯位，可加微信535600147，獲取PDF版本ImportantdisclosuresappearatthebackofthisreportGPBullhoundLLPisauthorizedandregulatedbytheFinancialConductAuthorityGPBullhoundIncisamemberofFINRA若出現(xiàn)排版錯位，可加微信535600147，獲取PDF版本1KeySectorTakeaways432RecentSoftwareTransac
2、tionTrendsPublicMarketSaaSAnalysesSaaSCEOCommentary5KeySaaSMetrics6AppendixA:GPBullhoundSaaSIndex7AppendixB:SoftwarePublicCompsbyCategory8AppendixC:GPBullhoundSoftwareReportOverview,SoftwareCredentials&Team若出現(xiàn)排版錯位，可加微信535600147，獲取PDF版本GPBullhound’sViewsonCurrentTrendsinSoftware§Machi
3、nelearningandartificialintelligencearebeingincorporatedonawidescaleasawayforSaaSproductstodifferentiatethemselvesincrowdedmarkets–ChatbotsandvirtualassistantshavehadahugeimpactonCXoverthepastcoupleyears,creatingextremelypersonalizedexperiences,freeingupresourcesandcuttingcosts–Machin
4、elearningandArtificialIntelligenceAPIsarenowwidelyavailabletoSaaScompanies.Thosethatadoptit,oftenthroughthelargecloudproviders,areabletodifferentiatetheirproductthroughpredictivesalesefforts,personalizedsolutionsandautomateddatavisualization?SaaScompaniesstillneedtohavethespecialistM
5、L/AIhumantalentnecessarytomaximizetheimpactofthesefeatures§Itisearlydaysinatransformationalshiftindesktopcomputing;increasinglyorganizationswillmigrateawayfromrunninganOSonindividualdevicestoDesktopasaService(DaaS)–DaaSisacloudcomputingofferinginwhichathirdpartyhoststhebackendofavirt
6、ualdesktopinfrastructure(VDI)deployment–DaaSenhancessecurity,easesimplementationofamobileworkforce,providesdevicecostsavings,automatesdisasterrecoveryandallowmoreefficientuseofITresources–BusinessesareincreasinglyusingVDItodecreaseupfrontcosts,enhancesecurityandoptimizeITresourcesfor
7、efficiencyandcostbenefits§Enterprisesoftwarecompaniesfocusedononedepartmentareaggressivelyexpandingintoadjacentdepartments–CompanieslikeServiceNow,focusedonITSM,andWorkday,HR/HCMprovider,areaggressivelyexpandingintootherenterprisedepartments-ServiceNowintoHRandWorkdayintoFinancialMan
8、agement–Comp
