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1、浙江大學(xué)碩士學(xué)位論文基于消費(fèi)者感知的企業(yè)品牌權(quán)益對(duì)品牌忠誠(chéng)的作用研究AbstractBrandequityasintangibleassettOcorporatesisa:ttchedmoreimportance.111edissertationfocusedonthestructureofbrandequityanditsfactorsfromthegonsumer’sperception.11圮dissertationalsofocusedontheexpressionofbrandequityinconsunl鈕
2、"andthemechanismofbrandequityinconsumerinfluenceonbrandloyalty.Onthebasisofrcferringrelatedliteraturesandexpertinterviews,thedissertationconcludedthefactorsofbrandequitycomsumer-perceivingbased,anddesignedthemodelofcorporatebrandequityfactorsconsumer-perceivingb
3、asedinfluenceonbrandloyalty.Thescaleofcorporatebrandequityfactorsconsumer-perceivingbasedWassystematically,normativelystructured.Theninthehouseholdelectricalappliancesindustry,throughsurveyingquestionnairesacquiringdataandusingSPSStOanalyzetherelationsbetweenthe
4、m,andusingthestatisticalanalysis,thedissertationdrawsmainlythefollowingconclusions:(1)Consumer’Sbrandtowardsthebrandofthecorporationismadeup麗tlltheconsumers’Sbrandtrustandemotiontowardsthebrandofthecorporation.Accordingtotheconsumer’scognitiveandemtiontowardsthe
5、corporationbrand,tOsplitcorporatebrandtOwardsthebrandofthecorporateintotwodimensionswhichisappropriatetOthehouseholdelectricalappliancesindustry.(2)Productsandquality,brandpersonality,brandaccosiation,priceandbrandawareness,aredeterminingfactorstOcoporatebrandeq
6、uity.Themodelofbrandequityfactorsconsumer-perceivingbasedinfluenceonbrandloyaltyprovedthatitisappropriate.(3)TherearepositiverelevancebeweencorporatebrandtrustandemotiontOwardsandconsumer’sattitudeloyaltyandbehaviorloyalty.(4)Theconsumer’sbrandtrustispositivetOt
7、hebrandemotiontOwardsthecorporationbrand.(5)WeproposesomepracticaladviceforthehouseholdelectricalcompaniestOimprovebrandmanagementaccordtOthetheoreticalconclusionofthisresearch.Keywords:consumerperceiving;brandequity;brandloyalty;householdelectricalappliancesind
8、ustryⅡ浙江大學(xué)碩士學(xué)位論文基于消費(fèi)者感知的企業(yè)品牌權(quán)益對(duì)品牌忠誠(chéng)的作用研究圖目錄圖1.1本研究的技術(shù)路線圖??????????????????????5圖2.1品牌作用機(jī)理模型???????????????????????14圖2.2Aaker的品牌權(quán)益概念模型??????????????????.17圖2.3Keller的