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1、RISKMANAGEMENTOFTECHNOLOGYOUTSOURCINGFIL-81-2000November29,2000TO:CHIEFEXECUTIVEOFFICERSUBJECT:FFIECGuidanceonManagingRisksAssociatedWithOutsourcingTechnologyServicesTheFDIC,togetherwiththeotherfederalregulatorsofbanks,thriftsandcreditunions,issuedtheattachedjoint
2、guidanceonmanagingtheriskexposureaninstitutionfaceswhenitusesoutsidefirmsfortechnology.ThroughtheFederalFinancialInstitutionsExaminationCouncil(FFIEC),theregulatorsissuedthisguidanceonkeymanagementissueswhenoutsourcingtechnology.Theseissuesincluderiskassessment,se
3、rviceproviderselection,contracttermsandoversightofoutsourcingarrangements.Theguidanceisintendedtoassistfinancialinstitutionsthatareincreasinglyrelyingonoutsidefirmsfortechnology-relatedproductsandservicestosupportanarrayofbankingfunctions.Institutionsofallsizesare
4、usingtheseproductsandservices,astechnologygrowsmorecomplexanddynamic,creatingagreaterimpetustooutsource.Inaddition,theemergenceofnewstartupservicecompanieswithlimitedexperience,resourcesandknowledgeoftheregulatedfinancialservicesenvironmentheightenstheimportanceof
5、effectiverisk-managementpracticesatthefinancialinstitution.Institutionsandtheircustomerscanachievebenefitsthroughoutsourcingofproductsandservices.However,responsibilityformanagingtherisksassociatedwiththoseproductsoractivitiescannotbeoutsourced.Financialinstitutio
6、nsshouldensurethatanappropriaterisk-managementprocessisinplacetoidentify,measure,monitorandcontroltherisksassociatedwithtechnology-relatedoutsourcingarrangements.Formoreinformation,pleasecontactThomasJ.Tuzinski(202-898-6748)orRobertD.Vilim(202-898-6511)intheFDIC's
7、DivisionofSupervision.MichaelJ.ZamorskiActingDirectorAttachment:RiskManagementofOutsourcedTechnologyServicesDistribution:FDIC-SupervisedBanks(CommercialandSavings)andServiceProvidersNOTE:PapercopiesofFDICfinancialinstitutionlettersmaybeobtainedthroughtheFDIC'sPubl
8、icInformationCenter,80117thStreet,NW,Room100,Washington,DC20434(800-276-6003or202-416-6940).RiskManagementofOutsourcedTechnologyServicesNovember28,2000P
