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1、AnalyzingtheScopeofaChangeinaBusinessProcessModelPninaSofferHaifaUniversity,CarmelMountain,Haifa31905,Israelspnina@is.haifa.ac.ilAbstract.Organizationsoftenchangetheirbusinessprocesses.Thesechangesleadtoadjustmentsinthebusinessprocesssupport(BPS)system.Theimpactofachangeinabu
2、sinessprocessmayextendbeyondthespecificpointthathasbeenchanged,affectingpre-conditionsrequiredforotheractivities,outputstobecreated,orrequiringnewinputs.Thispaperintroducesaconceptofascopeofachange,whoseidentificationfacilitatesfocusedeffortswhenadjustingtheBPSsystemtochanges
3、inbusinessprocesses.1IntroductionAlignmentofbusinessprocessesandaBusinessProcessSupport(BPS)system,onceestablished,needstobemaintainedovertime,throughchangestheorganizationundergoes.Asweliveinafastchangingworld,anorganizationconstantlychangesitsbusinessprocesses.Itmaybearesul
4、tofongoingimprovementefforts,changesinthebusinessenvironment,andadvancesintechnology.Whenbusinessprocessesarechanged,theBPSsystemshouldbeadjustedaccordingly.Sincechangesofvariousmagnitudesarefrequentinthebusinessworld,itisimportanttomaintainthefitbetweenthebusinessprocessesan
5、dtheBPSsysteminanevolutionaryratherthanarevolutionarymanner.Managingchangeshouldconsiderthetwosystemsinparallel:thebusinesssystemandtheBPSsystem,wherechangesinonearemanifestedtotheotherandviceversa.Whenabusinessprocessismodified,theresultingeffectmayextendbeyondthespecificpoi
6、ntthathasbeenmodified.Identifyingthescopeandmagnitudeofthiseffectisnotstraightforwardandisofgreatimportancewhenadjustingtheparallelsystemaccordingly.MisidentificationofthisscopemayresultininsufficientadjustmentoftheBPSsystemorinunnecessaryredesignefforts,extendingbeyondtheaff
7、ectedscope.Thispaperintroducesanddiscussestheconceptofascopeofchange,focusingonchangesmadeinbusinessprocesses.IdentifyingthescopeofaspecificmodificationinabusinessprocesssetsboundariestotheadjustmenteffortsmadeintheBPSsystem.Whilesoftwaresystemsareusuallydesignedtobemodularso
8、thatchangescanbelocallyadministered,businessprocessesareoftennotdesi
