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1、中口0209聽力原文PartA:SpotDictationAslongasweareinarelationship,thereisthepotentialforlastinghappinessaswellasforseriousconflict.Thisappliesatwork,_________(1),andathome.Thesimplefactisthatrelationshipsarenotalways_________(2)sailing.Conflictcanleadtoanger,hostility,andfurtherconflicts.Ontheotherhan
2、d,itcanbeusedas_________(3)forsolvingproblems.Forexample,youcanhandleconflictby_________(4)thattheproblemexists,smoothingitover,ortryingtooverpowertheotherperson.These,ofcourse,will_________(5)winorlosesituations.Butwhenyouresolveconflictthroughcollaborationandcompromise,youcanachieve_________
3、(6)situations.Intoday’slecture,Ishalloutlineafewstepson_________(7)transformaconflictintoasolutioninwhichbothpartieswin.First_________(8).Explaintheproblemtotheotherparty.Youshould_________(9)theconflict.It’shardtofixsomethingbefore_________(10)onwhatisbroken.Second,understandallpointsofview.S
4、etasideyourownopinionsforamomentand_________(11)tounderstandtheotherpointsofview.Whenpeoplefeelthattheyhavebeenheard,they’reoftenmore_________(12).Third,brainstormsolutions.Dreamupasmanysolutionsasyoucanand_________(13)themonebyone.Thisstepwillrequire_________(14).Talkaboutwhichsolutionswillwo
5、rkand_________(15)theywillbetoimplement.Yoursolutionsneedtobeacceptablebybothparties,soyoushouldbepreparedto_________(16).Later,you’llneedtoreviewthe_________(17)oftheacceptedsolution.Ifit_________(18),beopentomakingchangesor_________(19)tobringaboutanewsolution.Finally,implement.Whenyouhavebo
6、th_________(20),decidewhoisgoingtodowhatbywhen.Thenkeepyouragreements.1.intheclassroom1.takethetime2.smooth2.willingtolisten3.apowerfulopportunity13.evaluate4.denying14.timeandhonesty5.leadto15.howdifficult6.win-win
7、-[if!supportLists]-->16.makecompromise7.howto17.effectiveness8.statetheproblem18.doesnotwork9.clearlydefine19.
