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1、中口0209聽(tīng)力原文PartA:SpotDictationAslongasweareinarelationship,thereisthepotentialforlastinghappinessaswellasforseriousconflict.Thisappliesatwork,_________(1),andathome.Thesimplefactisthatrelationshipsarenotalways_________(2)sailing.Conflictcanleadtoanger,hostility,and
2、furtherconflicts.Ontheotherhand,itcanbeusedas_________(3)forsolvingproblems.Forexample,youcanhandleconflictby_________(4)thattheproblemexists,smoothingitover,ortryingtooverpowertheotherperson.These,ofcourse,will_________(5)winorlosesituations.Butwhenyouresolveconf
3、lictthroughcollaborationandcompromise,youcanachieve_________(6)situations.Intoday’slecture,Ishalloutlineafewstepson_________(7)transformaconflictintoasolutioninwhichbothpartieswin.First_________(8).Explaintheproblemtotheotherparty.Youshould_________(9)theconflict.
4、It’shardtofixsomethingbefore_________(10)onwhatisbroken.Second,understandallpointsofview.Setasideyourownopinionsforamomentand_________(11)tounderstandtheotherpointsofview.Whenpeoplefeelthattheyhavebeenheard,they’reoftenmore_________(12).Third,brainstormsolutions.D
5、reamupasmanysolutionsasyoucanand_________(13)themonebyone.Thisstepwillrequire_________(14).Talkaboutwhichsolutionswillworkand_________(15)theywillbetoimplement.Yoursolutionsneedtobeacceptablebybothparties,soyoushouldbepreparedto_________(16).Later,you’llneedtorevi
6、ewthe_________(17)oftheacceptedsolution.Ifit_________(18),beopentomakingchangesor_________(19)tobringaboutanewsolution.Finally,implement.Whenyouhaveboth_________(20),decidewhoisgoingtodowhatbywhen.Thenkeepyouragreements.1.intheclassroom1.
7、--[endif]-->takethetime2.smooth2.willingtolisten3.apowerfulopportunity13.evaluate4.denying14.timeandhonesty5.leadto15.howdifficult6.win-win16.makecompromise7.howto1
8、7.effectiveness8.statetheproblem18.doesnotwork9.clearlydefine19.