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1、Understanding ConflictPCLModule7ObjectivesDefinevariousapproachestodealingwithconflictUnderstandtheuses,strengthsandlimitationsofvariousapproachestoconflictReflectonpersonalstrengthsandchallengesinrelationtoconflict,andthewaysinwhichthesecanenhanceorserveasabarriertoeffectivelead
2、ershipandcollaborationEssentialQuestionsWhataresomeofthemostcommonapproachestodealingwithconflict,andwhataretheirstrengthsandlimitationsinvarioussituations?Whatapproachestoconflictdoyougenerallyuse,andhowdothesehelporserveasbarrierstoyourabilitytobeeffectiveinsituationsinvolvingc
3、onflict?Inwhatwaysmightyouimproveyourownpracticesrelatedtomanagingandresolvingconflict?AgendaDiscussion:Whyisitimportanttothinkaboutconflict?(5minutes)Groupactivity:Strengthsandlimitationsofpersonalconflictstyles(20minutes)Powerpointpresentation:Approachestoconflict:Whatisyoursty
4、le?(15minutes)Activityintriads:Applyingconflicttheories(15minutes)Closingdiscussion(5minutes)Discussion:ThinkingAboutConflictThinkaboutvariousteamsorgroupsofwhichyouhavebeenamember.Whattypesofconflictdidyourgroupexperience?Whatfactorsmayhaveledtothisconflict?Inwhatwayscanconflict
5、bebeneficialtocollaborativeteams?Inwhatwayscanconflictbechallengingtocollaborativeteams?Whatcanyouandotherteammembersdowhenconflictarises?OverviewoftheFiveConflictResponseStylesAvoiding:Notaddressingtheexistenceofconflict.Competing:Beingassertiveandpursuingyourownconcerns,sometim
6、esatexpenseofothers.Accommodating:Lettinggoofyourownideasinordertosatisfyothers’interestsaboveyourown.Compromising:Middlegroundbetweencompetingandaccommodating,whereyougiveupsomeofyourideasbutnotallofthem.Collaborating:Anapproachinwhichpeoplegobeyondtheirowninterestsandsolutionst
7、ocreatesomethingnewSource:KennethW.ThomasandRalphH.Kilmann(1974),Thomas-KilmannConflictModeInstrument.Tuxedo,NY:XicomInc.GroupActivity:ExploringYourPersonalConflictStylesBasedonthedefinitionsprovidedabove,picktheonestylethatbestdescribeshowyourespondtoconflictinateamsituation.Gat
8、herwithotherswhohavechosenyourdefinition
