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1、酒店]常用符號及酒店術(shù)語簡寫表常用符號及酒店術(shù)語簡寫表中文簡寫全稱行政辦公室EOEXECUTIVEOFFICE總經(jīng)理GMGENERALMANAGER副總經(jīng)理DGMDEPUTYGENERALMANAGER財務(wù)部ACCACCOUNTINGDEPT.市場營銷部S﹠MSALES﹠MARKETINGDEPT.人事培訓(xùn)部P﹠TPERSONEL﹠TRAININGDEPT.工程部ENGENGINEERINGDEPT.保安部SECSECURITYDEPT.餐飲部F﹠BFOOD﹠BEVERAGEDEPT.前廳部FOFRONTOFFICEDEPT.房務(wù)部HSKPHOUSEKEEPINGD
2、EPT.娛樂部ENTENTERTAINMENT采購部PURCH.PURCHASINGDEPT.行政值班EODEXECUTIVEONDUTY大堂副理AMASSISTANTMANGER接待處RECPRECEPTION前臺收銀FOCFRONTOFFICECASHIER電話房OPERATOR/TELEPHONE行李部BELLBELLSERVICE詢問INFINFORMATION訂房RSVNRESERVATION/BOOKING商務(wù)中心BCBUSINESSCENTRE房間類型ROOMTYPE單人房SGSINGLEROOM普通雙人房STSTANDARDROOM高級雙人房SS
3、TSUPERIORSTANDARDROOM商務(wù)單人房ESEXECUTIVESINGLEROOM普通套房JSJUNIORSUITE高級套房SSSUPERIORSUITE豪華套房DSDELUXESUITE總統(tǒng)套房PSPRESIDENTIALSUITE房間狀況ROOMSTATUS空凈房VCVACANTCLEANROOM臟房VDVACANTDIRTYROOM中文簡寫全稱壞房OOOOUTOFORDERROOM房間占用OCCOCCUPANCY加床EBEXTRABED請勿打擾DNDDONOTDISTURB外宿S/OSLEEPOUT無行李N/LNOLUGGAGE預(yù)訂到達EAEXP
4、ECTEDARRIVAL預(yù)訂離店EDEXPECTEDDEPARTURE已經(jīng)抵店AAACTUALARRIVAL已經(jīng)離店ADACTUALDEPARTURE職員房HUHOUSEUSE免費房COMP.COMPLIMENTARYROOM散客入住W/IWALK—IN散客FITFAMILYINDIVIDUALTOURIST團體GGROUP貴賓VIPVERYIMPORTANTPERSON長租LSLONGSTAYING國際直拔IDDINTERNATIONALDIRECTDIAL國內(nèi)直拔DDDDOMESTICDIRECTDIAL市話CITYCALL內(nèi)線ROOMTOROOM入住C/I
5、CHECKIN退房C/OCHECKOUT接待處通知書RIRECEPTIONINSTRUCTIONS住宿登記表RCREGISTRATIONCARD房租ROOMRATE押金DEPOSIT余額BALANCE日租DAYUSE退房后結(jié)帳CODCHECKOUTDEPOSIT入公司帳ENTENTERTAIN客人自付GSTOWNA/CGUESTOWNACCOUNT簽單SENDBILL現(xiàn)金CASH信用卡CREDITCARD中文簡寫全稱凈價NETRATE所有費用ALLEXPENSE免收費FREECHARGE延遲退房LATECHECKOUT主帳MASTERFOLL
6、IO跑帳SKIPPER減扣REBATE推銷高價客房UPSELLING提升級別UPGRADE復(fù)印COPY傳真FAX平日WEEKDAY周末WEEKEND旅行社T/ATRAVELAGENT團體負責(zé)人T/LTOURLEADER公司帳C/ACORPORATEACCOUNT商務(wù)客戶CORPCOMMERCIALACCOUNT
