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1、外貿(mào)郵件－史上最全的回復(fù)詢盤模板模版給大家提供個(gè)初期的解決思路，實(shí)際中要根據(jù)自身的問(wèn)題做出相應(yīng)的回復(fù)?1.未付款訂單?Dear$buyer,?WehavegotyourorderofXXXXXX。?Butitseemsthattheorderisstillunpaid.IftheresanythingIcanhelpwiththeprice,size,etc.,pleasefeelfreetocontactme.Afterthepaymentisconfirmed,Iwillprocessthe
2、orderandshipitoutassoonaspossible.Thanks！???BestRegards??$myname???譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價(jià)格和尺寸上有什么能幫助的，請(qǐng)隨時(shí)與我聯(lián)系。當(dāng)付款完成，我將立即備貨并發(fā)貨。謝謝！?提示：請(qǐng)根據(jù)您產(chǎn)品自身特點(diǎn)對(duì)描述內(nèi)容進(jìn)行修改。?????2.已付款訂單?Dear$buyer,?YourpaymentforitemXXXXXXXhasbeenconfirmed.Wewillshipyourorderoutwith
3、inXXXbusinessdaysaspromised.Afterdoingso,wewillsendyouane-mailnotifyingyouofthetrackingnumber.Ifyouhaveanyotherquestions,pleasefeelfreetoletmeknow.Thanks!?BestRegards?$myname???譯文：您的訂單編號(hào)為XXXXXXX的款項(xiàng)已收到，我們將在承諾的XXX天內(nèi)發(fā)貨，發(fā)貨后，我們將通知你貨運(yùn)單號(hào)。如果您有任何問(wèn)題請(qǐng)隨時(shí)聯(lián)系我。謝謝！?
4、提示：請(qǐng)?zhí)钌夏挠唵翁?hào)和發(fā)貨天數(shù)。??3.發(fā)貨后?Dear$buyer,?TheitemXXXXXXyouorderedhasalreadybeen?shippedoutandthetrackingnumberisXXXXX.Theshippingstatusisasfollows:XXXXXX.Youwillgetitsoon.Thanksforyoursupport!?BestRegards?$myname???譯文：訂單號(hào)為XXXXXXX的貨物已經(jīng)發(fā)貨，發(fā)貨單號(hào)是XXXXXXXX，運(yùn)輸方式
5、是XXXXXXXXX，訂單狀態(tài)是XXXXX。您將會(huì)很快收到貨物，感謝您的支持和理解。?提示：請(qǐng)?zhí)顚懹唵翁?hào)、發(fā)貨單號(hào)、運(yùn)輸方式和發(fā)貨日期。???4.詢問(wèn)是否收到貨?Dear$buyer,?AccordingtothestatusshownonEMSwebsite,yourorderhasbeenreceivedbyyou.Ifyouhavegottheitems,pleaseconfirmitonDHgate.com.Ifnot,pleaseletmeknow.Thanks！?BestRegard
6、s?$myname???譯文：EMS網(wǎng)站顯示您已收到貨物。如果您已收到貨物請(qǐng)到敦煌網(wǎng)確認(rèn)，如果有問(wèn)題請(qǐng)告知我。謝謝！?提示：可根據(jù)您貨物的實(shí)際情況進(jìn)行更改。??????5.客戶投訴產(chǎn)品質(zhì)量有問(wèn)題?Dear$buyer,?Iamverysorrytohearaboutthat.SinceIdidcarefullychecktheorderandthepackagetomakesureeverythingwasingoodcondition?beforeshippingitout,Isupposet
7、hatthedamagemighthavehappenedduringthetransportation.ButI’mstillverysorryfortheinconveniencethishasbroughtyou.IguaranteethatIwillgiveyoumorediscountstomakethisupnexttimeyoubuyfromus.Thanksforyourunderstanding.?BestRegards?$myname???譯文：很抱歉聽(tīng)到發(fā)給您的貨物有殘損，
8、我在發(fā)貨時(shí)再三確定了包裝沒(méi)有問(wèn)題才給您發(fā)貨的。殘損可能發(fā)生在運(yùn)輸過(guò)程中，但我仍舊因?yàn)閹Ыo您的不便深表歉意。當(dāng)您下次從我這購(gòu)買時(shí)，我將會(huì)給您更多的折扣。感謝您的諒解。?提示：請(qǐng)根據(jù)投訴的實(shí)際情況進(jìn)行更改。???6.訂單完成?Dear$buyer,?Iamveryhappythatyouhavereceivedtheorder.Thanksforyoursupport.Ihopethatyouaresatisfiedwiththeitemsandlookforwardtodoingmorebusin
