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1、預(yù)訂飛機(jī)票（MakingAirlineReservations）A:Hello!Doloresspeaking…B:Ahyes,hello.I’dliketoenquireaboutflightstoHongKongfromKennedyAirportinNewYork,please.I’mofftoaconferenceattheendofthemonth-Thursday22nduntilTuesday27th.Couldyoutellmeabouttheflightavailabilityandprices?A:Cer
2、tainly.Doyouwanttogoeconomy,businessorfirstclass?B:Well,I’dliketogofirstclass,butunfortunatelyI’llhavetogoeconomy-companyrules,yousee.A:Yes,sure,Iunderstand.Howmanyofyouwillbetravelling?B:Ah,it’sjustme.A:Okay,sothat’soneseat…economy…NewYork-KennedytoHongKongAirport
3、.B:Andhowmuchwillthatbe?A:Letmesee…toqualifyforthediscountrate,youneedtostayoveraSaturday,whichyouaredoing…Yes,that’llbe$830.B:Right,anddoesthatincludeairporttax?A:No,taxisanother$70ontopofthat.B:Okay.CanIbookthat,then?A:Certainly.A:CanIhelpyouwithanythingelse?B:Ye
4、s,I’dliketobookahotelroomtoo,forthefullfivenights.CouldyoucheckiftheRegencyHotelhasanyroomsfree?A:Yes,theydo.B:Andisthereadiscountrateforconferencedelegates?A:Yes,thereis.Ithinkit’s10%butIcancheckthatforyou.B:Okay,doyoumindifIbookitprovisionallyfornowandI’llcallyou
5、backlatertoconfirm?Ijustneedtocheckoneortwodetails.A:That’sfine,sir.CanIhelpyouwithanythingelse?B:No,that’sallfornow.AsIsaid,I’llcallyouback.預(yù)訂酒店（MakingHotelReservations）A:Goodmorning.HiltonHotel.MayIhelpyou?B:Goodmorning.Haveyougotanyvacanciesforthenightsof12thand
6、13th.I'dliketomakeareservationforthetwonightsA:Allright.Singleordouble-room?B:Double-roomplease.A:Yes.wehaveadouble-roomavailable.B:Isthatwithorwithoutbath?A:It'saroomwithshowerandtoilet,miss.B:Thatsoundsgreat.Isthereanairconditioner?A:Yes,ofcourse.B:Howmuchwillitb
7、eforonenight?A:Letmesee.Adouble-room$800pernight.B:Doesthatincludebreakfast?A:Yes.Thatincludesacontinentalbreakfastandamorningnewspaper.B:Ishouldbetherearound5:30p.m.onthe12th.A:OK.miss,CouldItakeyournameandcontactnumber,please?B:Yes,ThisisJaneLi,AssistantofPlannin
8、gDepartment,LenovoCompanyA:Couldyouspellthat,please?B:J-a-n-e.A:JaneLi.double-roomwithbathandairconditionerfortwonightsof12thand13th.B:That'srigh
