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1、LeadingchangeAlexandraChong;AlimzhanMussabayev;BingqiZhou;JiZhou;IuriiIakovliev;NianchiWu;YukiInoue1NEEDFORCHANGETechnologySocialattitudesGlobalizationSocialmediaEconomyLeadershipisabutCHANGEratherthanSTABILITYWhataresomeforcesthatdrivechange?2characteristi
2、csChangeleaderratherthanmaintainthe“statusquo”CourageousLearnfromtheirmistakesAbletomanageduringtimesofuncertaintyandambiguityTheyhaveavisionWhataresomecharacteristicsofleadersthatcanaccomplishchange?35waystoleadinaneraofchangeTEDTALK——PUTPEOPLEFIRST1.Inspi
3、repeoplethroughpurpose2.Goallin3.Givepeoplethetoolstosucceed4.Promotecontinuouslearning5.BeaninclusiveleaderPeopleresistchange…Agreatleaderhelpsthemovercomethisfear4InspirethroughpurposeLEGO——“Inspireanddevelopthebuildersoftomorrow."Givingmillionsofchildren
4、theopportunitytoLEGOtoysExpandchildren'sjoyoflearningthroughplayExpandinggloballyandincreasingsalesDevelopmentofnewproducts5InspirethroughpurposeLightafireforchange-Havetobelievethatchangeisneeded,helppeoplefeeltheneedforchangeratherthanjustgivingfactsPaint
5、acompellingpicture-Provideaclearvisionandstrategytoinspireandhelppeopleunderstandwhytheorganizationisundertakingtheeffortandthelongtermgoalsthatcanbeachieved6Appreciativeinquiry(ai)Engageinternally&externallyLookingatpositivevsnegativeAsking“whatispossible?
6、”“whatdowewanttoachieve?”ToleadingchangeApplication7GoallinInitiativesthatcanleadtoawinanddrivegrowthActionschangethewaythecompanyoperatesfundamentallyInvestmentstodevelopleadershipandtalent8helppeoplechangewithcapabilitiesTogetridofobstaclesandempowerpeopl
7、etoactLeadersshouldprovide….TimeKnowledgeResourcesDiscretiontotakestepsRevisingstructures,systems,orproceduresthathinder9helppeoplechangewithcapabilitiesInvestedin…Atoolthatwouldhelptheworkersseecustomersatisfaction.Skilldevelopmenttoresolvecustomerservicep
8、roblemsonthespot.Energized10TheKeysThatHelpPeopleChangeProvideapositiveemotionalattractorMakesurepeoplehaveasupportsystemUserepetitionInvolvepeopleearlyApplyafter-actionreviews11instillacultureofcontin
