資源描述：
《組織行為學個體ppt課件.ppt》由會員上傳分享，免費在線閱讀，更多相關(guān)內(nèi)容在教育資源-天天文庫。
1、AttitudesandJobSatisfaction30ChapterLearningObjectivesAfterstudyingthischapter,youshouldbeableto:Contrastthethreecomponentsofanattitude.Summarizetherelationshipbetweenattitudesandbehavior.Compareandcontrastthemajorjobattitudes.Definejobsatisfactionandshowhowitcan
2、bemeasured.Summarizethemaincausesofjobsatisfaction.Identifyfouremployeeresponsestodissatisfaction.ShowwhetherjobsatisfactionisarelevantconceptincountriesotherthantheUnitedStates.3-1Copyright?2011PearsonEducation,Inc.publishingasPrenticeHallCopyright?2011PearsonEd
3、ucation,Inc.publishingasPrenticeHall3-2Copyright?2011PearsonEducation,Inc.publishingasPrenticeHall3-3Copyright?2011PearsonEducation,Inc.publishingasPrenticeHall3-4AttitudesEvaluativestatementsorjudgmentsconcerningobjects,people,oreventsThreecomponentsofanattitude
4、:TheemotionalorfeelingsegmentofanattitudeTheopinionorbeliefsegmentofanattitudeAnintentiontobehaveinacertainwaytowardsomeoneorsomethingSeeEXHIBIT3–13-5Copyright?2011PearsonEducation,Inc.publishingasPrenticeHallDoesBehaviorAlwaysFollowfromAttitudes?LeonFestinger–No
5、,thereverseissometimestrue!CognitiveDissonance:AnyincompatibilitybetweentwoormoreattitudesorbetweenbehaviorandattitudesIndividualsseektoreducethisuncomfortablegap,ordissonance,toreachstabilityandconsistencyConsistencyisachievedbychangingtheattitudes,modifyingtheb
6、ehaviors,orthroughrationalizationDesiretoreducedissonancedependson:ImportanceofelementsDegreeofindividualinfluenceRewardsinvolvedindissonance3-6Copyright?2011PearsonEducation,Inc.publishingasPrenticeHallModeratingVariablesThemostpowerfulmoderatorsoftheattitude-be
7、haviorrelationshipare:ImportanceoftheattitudeCorrespondencetobehaviorAccessibilityExistenceofsocialpressuresPersonalanddirectexperienceoftheattitudeModeratingVariables3-7Copyright?2011PearsonEducation,Inc.publishingasPrenticeHallPredictingBehaviorfromAttitudesImp
8、ortantattitudeshaveastrongrelationshiptobehavior.Thecloserthematchbetweenattitudeandbehavior,thestrongertherelationship:Specificattitudespredictspecificbehavio
