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1、前臺(tái)接待英語(yǔ)口語(yǔ)C/I入住DialogueA/對(duì)話A:Goodmorning,sir.WelcometoGoldenOceanHolidayInn.MayIhelpyou?早上好,先生,歡迎光臨金海洋假日酒店,請(qǐng)問有什么可以幫到您的?A:wouldyoulikesingleroomordoubleroom?請(qǐng)問您需要單人房還是雙人房?B:Ilikeasingleroom./Ihaveareservationforasingleroom我要一間單人房./我訂了一間的單人房。A:MayIhaveyourname,sir,please
2、?請(qǐng)問先生用什么名字預(yù)訂?B:Myfriendhelpmethebook,Sheusedthenameofzhangpeng我那個(gè)叫張朋的朋友幫我預(yù)定的房間A:Justamoment,sir.Letmecheckthereservationforyou.請(qǐng)稍等先生,讓我為您查找。A:MayIhaveyourpassport.請(qǐng)把您的護(hù)照給我一下B:Yes.Hereyouare.當(dāng)然,給您.A:Thankyou.MrZhao.Pleasesignhere謝謝,趙先生,請(qǐng)?jiān)谶@里簽個(gè)名。B:Yes.好的。A:MrZhao,Howlon
3、gwouldyoulikestayhere?趙先生,請(qǐng)問您打算住多久?B:Justonenight.只是一個(gè)晚上。A:Thankyou.Howwouldyouliketopaythedeposit?Incashorcreditcard?謝謝!請(qǐng)問押金是給現(xiàn)金或是刷卡呢?B:Creditcard.信用卡。A:MayIhaveyourcreditcard?可以借用您的卡嗎?B:Yes.A:Thankyouforyourcreditcard.Sir.Pleasesignhere,謝謝先生的信用卡,請(qǐng)?jiān)谶@里簽個(gè)名。B:Yes.好的。A:
4、MrZhao,Yourroomnumberis8385.Thisisyourroomkey.Hereyouare.趙先生,您的房間在3樓8385,這是是您的房卡。給您.B:Thankyou.謝謝。A:Enjoyyourstaying.祝您入住愉快!C/O退房A:Goodmorning,sir.MayIhelpyou?早上好,先生,請(qǐng)問有什么可以為您效勞?B:Iwouldliketocheckout.我想退房。A:MayIhaveyourroomNO.sir?先生請(qǐng)問房號(hào)是多少?B:RM8385房間號(hào)碼是8385A:Pleasew
5、aitforamoment,Iwillcallhousekeepingtocheckyourroom.服務(wù)員正在為您查房,請(qǐng)稍等!A:Thankyousir.Thisisyourbill,totalis1000.Pleasesignhere,謝謝!您好先生這是您的賬單,共消費(fèi)1000,請(qǐng)?jiān)谶@里簽個(gè)名。A:Incashorcreditcard?是給現(xiàn)金或是刷卡呢?B:Bycreditcard.信用卡。A:MayIhaveyourcreditcard.sir?先生,請(qǐng)問可以借您的信用卡嗎?B:Sure.Hereyouare.當(dāng)然,給
6、您.A:Thankyousir.Pleasesignhere,謝謝!請(qǐng)?jiān)谶@里簽個(gè)名。B:Yes好的A:Thankyouforyourcreditcardsir.Thisisyourbillandcardreceipt.謝謝您的信用卡,這是您的賬單及卡紙。B:Thankyou.Bye!謝謝,再見!A:Goodbyesir.Andhopetoseeyouagain.先生慢走,歡迎再次光臨!M/C叫醒服務(wù)G:Goodevening!ThisisMrBaldwininroom8303.晚上好!我是RM8303的MrBaldwin.R:G
7、oodevening,MrBaldwin,WhatcanIdoforyou?晚上好,MrBaldwin,有什么可以為您效勞?G:tomorrowmorning.Iwouldliketomorningcall.明天早上我需要叫醒服務(wù)。R:Yes,whattimewouldyouliketocallyoutomorrowmorning?好的,請(qǐng)問您需要幾點(diǎn)叫醒?G:lwouldlikeyoutocallmeat08:00請(qǐng)幫我下08:00的叫醒時(shí)間R:OK.Sowewillwakeyouupat08:00tomorrowmornin
8、g,Anythingelseincandoforyou?好的,明天08:00的叫醒服務(wù),請(qǐng)問還有什么可以幫您的嗎?G:No,thanks.沒有了,謝謝。R:Goodnight晚安