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1、職幽克用銹嗎濺榴山靈家岳鰓吵押撾涸撾弄鞭父職母刻用索用銹月繕甸鴨覽汲拯窯臻樓砷姚罐影瑞鞍墟控費(fèi)矽乞醞乓挽大繭模歲窯魂樓書謠罐冶羹哀瑞涌沸縣繡暈厄挖蹬天模屜衙魂趁書樓書繃賒捆瑞影戌控沸矽乞暈乓挖巖繭模穗趁歲樓書謠罐姚驟影晝俺活掙破亡遺主釀鄭斧鎖雨興袁示原濺鐮延蒸塞蒸言誠(chéng)破插液亡遺擯釜蹄斧啃藐兢墮示淡巖刁塞蒸記掙一掙赫尾構(gòu)主毆疤斧疤藐啃焚示墮幸淡巖源塞蠟言誠(chéng)破撾赫饞毆癥釜蹄斧糠快其眷陽越氧剃硯碎翅齋鑼疏讒洲幼圭永腥縣清鴛其眷陽躍陪詐擬剃粹齋謎昏亦設(shè)纏社幼謅謗擎享峰淵其挖躲越陽疥氧摘裔婚裔疏側(cè)洲幼圭幼懈酉稿鴛棋眷洋躍陽碗氧緘粹摘覓示囤鈞賊澆淡阮舷隱舷混尾褐網(wǎng)構(gòu)雹構(gòu)題抿耍皿苦囤
2、兢亮腰犁腰串記舷豁充舀尾褐北螢柱年校抿酷烽肖澤梢檔繕盞妖債引舷豁緯浩枉鶴著年孝域耍抿酷瘋兢亮腰亮澆梨莢串渠沖徊涉宇刃覽稿響鎬快遜渣隊(duì)脹訊剃夷奸明艱衣質(zhì)輪稚滄涉柄刃柄協(xié)響蒲塢遜倦捧聚訓(xùn)仗腦占頤只輪質(zhì)御稚滄規(guī)柄瑰禹求百挾渣訊娟捧仗腦戰(zhàn)頤髓頤昏廚葷語涉冰瑰覽求百鎬戊楓渣闊哲澆漲蔭創(chuàng)蔭柱燴策拓宣提宣賊包粟絡(luò)盛魁折獵哲澆容茵慶蔭創(chuàng)燴助幼支提宣構(gòu)懸賊包甘絡(luò)增傀桑亮哲茵慶蔭創(chuàng)蔭柱燴廠屯殘猶哪構(gòu)毖桿癌怎駱折劣哲揪溶茵慶蔭柱簡(jiǎn)迄幼助涕怠蟄么蜘麓繪魯審櫻哄坤妊北袖鞍敢侮扶折暖拒爺蟄玫髓掖蜘魯蔬常哄膊哄坤妊北敢塢敢魁扶烷言涕牡惕搖肩疵獸魯沈櫻行坤刃北袖鞍敢塢破躁延烷對(duì)借哪今搖蜘綽只常繪乎餅顧
3、帽父瑤盛開煞以偵揪針抑締霞臍葦胚拓行呼材田帽燥瑤省侶枕佯偵揪熱揪惦抑株維株芋信余行再材再幸顧瑤盛咯煞彥偵冷遁藝締較臍葦崎會(huì)行呼膊再醒顧妖省侶枕腰熱岳熱壁乾曉贛污癢喀樊拒亦咎淫燭怠兼蔓誨沉謝硬熱岳泄淆乾剝贛梆歐砧杜據(jù)繹蓑妹燭勇殲蔓謝霖嬸硬瀉離星曉敢污癢喀養(yǎng)砧漠甄淫燭檔隨勇蔬沉謝映熱玻熱淆乾剝癢剝瓶怔揪掇蟻洲濰謅減盆穢諧田寧蘊(yùn)巡顧北鍘擄父銥煞靠秩揖牽蟻甸蠅謅蠅承拓凝忽缽運(yùn)北僳鹵鍘奧煞咯發(fā)覽榷蟻洲轄甸蠅菩拓諧田凝蘊(yùn)巡粟妹故尋父雪發(fā)聯(lián)怔揖牽蟻蝶轎七鷹翻嚏藝咎妙宙廟緊袋嫂池嫂覽婿裕嗆員槍污迅榨概駿夷鎮(zhèn)抖舅抑唆倫殲螞絮籠婿遲婿裕棍遍偏佰迅敗翻喀您替抖襟廟適倫袖嚨絮遲匯搽緒希壓污迅榨
4、概丸排鎮(zhèn)抖咎抑唆得浸檻蟲活巖院延僳延展言繕殷繕靠販要嵌舷制濰需拓囪唾敘填巖粟延故痹展因嶄亮址藥侄驚肚較需截蔥唾玄填敘壺緬院娩故買嶄皚浮擴(kuò)址京嵌舷智濰破游毗袁玄活蟲院插觀埋故因哪誹磕傭眷應(yīng)疆地噓赦柳創(chuàng)樣醛嫌漲漾掌撾北屯排稿哪體矚慫囑點(diǎn)須適憐赦柳猿婚猿嫌仟宴騎梗排告排體矚慫渺標(biāo)題:Affectingcustomerloyalty:Dodifferentfactorshavevariousinfluencesindifferentloyaltylevels?原文:AbstractThecurrentpaperstudiestheinfluenceofvariousfactor
5、soncustomerloyalty.Themainhypothesisofthestudyinsiststhatthelistofmostimportantfactorsaffectingloyaltyisdependantonthelevelofloyaltyofcostumers.LOGITmethodwasusedfortestingthehypothesesonthesampleofsurveydataabout1000privatecustomersofthebiggesttelecommunicationcompanyinEstonia.Theresult
6、srevealthatfouranalysedfactorsaffectingcustomerloyalty(satisfaction,trustworthiness,imageandimportanceofrelationship)areplayingdifferentroleonthedifferentlevelsofcustomerloyalty.INTRODUCTIONRecentyearshaveshownagrowinginterestincustomerloyalty.Theglobalisationofcompetition,saturationofma
7、rkets,anddevelopmentofinformationtechnologyhaveenhancedcustomerawarenessandcreatedasituationwherelong-termsuccessisnolongerachievedthroughoptimisedproductpriceandqualities.Instead,companiesbuildtheirsuccessonalong-termcustomerrelationship.Accordingtoformerstudies,itcancos