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1、WhatMakesaGoodConversation?Recently,afriendphonedme.She’soneofthosepeoplewhocouldtalkunderwetcement.I’vediscoveredthatIcanevenputthephonedownandattendtosomethinginanotherroomwhileshe’stalkingandshedoesn’tevennotice.Asecondfriendphonedmethatnight.Iwasverytired,butIsoonforgotmywearinessasweanim
2、atedlysharedouropinions,beliefsandpersonalexperiences.Timeflew,andasIwenttobedverylatethatnight,Ithought“Now,thatwasareallygoodconversation!”Itoccurredtomethatitmightbeaninterestingtopictoresearchformyspeechtonight.SoIaskedsomeofmyfriendswhattheythoughtmadeagoodconversation.Theyhaddifferentsu
3、ggestions,butallagreedonthreemainpoints:Mutualinterest,GiveandTake,Trust.Let’slookatthefirstoneMutualInterest.Aconversationhastobeofinteresttoallconcerned.Asonefriendsuggested,it’swhentwoormorepeoplevoluntarilyexplorethetopic.Buthowcanwebesurethatwearenotboringothers?Weneedtobesensitivetothec
4、uesourlistenergivesus.Someonesuggestedifheispullingawayfromyourgrip,orstandingontiptoemakingdesperatesignalstosomeoneelseheprobablywantsout!Allmyfriendsagreedthataconversationthrivesonthebalanceofgivingandtaking.Conversationsarethebuildingblocksofarelationship,onetoldme.Ifitleanstoofarinonedi
5、rection,therelationshipwilltopple.Weagreedthatgivingandtakingcanbedoneboththroughspeakingandlistening.Throughtalkingwecanentertain,inform,advise,andsharepersonalexperiences.Wefulfillourlistener’semotionalneedswhenwesympathize,praiseorreassurehim.Bylisteningattentivelywecanmaketheotherpersonfe
6、elgoodabouthimself,Wegivehimanoutletforhispentupfeelings,andasoundingboardforhisideas.Sincemostpeoplewouldrathertalkthanlistenthismeanswesometimeshavetogiveupourdesiretospeakinfavoroftheotherperson’sneedtotalk.Someonementionedactivelistening.Wecanrespondnon-verballywithoureyesandbodylanguaget
7、odrawoutthespeaker.It’simportanttoaskquestionstoshowinterest.Open-endedquestions,LikeHowWhatWhereWhenWhyencouragethespeakertocontinue.Thenthere’sTrust.Arelationshiprequiresmutualtrust.It’slikeaseriesofcircles,someonesaid.Theouterringisforacqu