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1、基于流程的連續(xù)改善和企業(yè)再造(Processbasedcontinuousimprovementandreengineering)Withthenewtechnologyofcoreequipmentcontinuetoemerge,withtheproductlifecycleshortenconstantly,enterprisesfacingthemarketenvironmentisconstantlychanging,andwiththeaccelerationofthischange,thenewcompeti
2、tion,theoldmarketcollapsed,thebusinesschangedthe"rulesofthegame".Atthispoint,changehasbecometheonlywayoutforbusinesses.Continuousimprovementandreengineeringarethetwomostwidelyusedmodesofchangeintheprocessofconstantchangeseeking.Bothhaveachievedbrilliantsuccessesan
3、ddisastrousfailuresindifferentbusinesses.Thecomparison,connectionandpossibilityanalysisbasedonprocesscombinationarethemainproblemsdiscussedinthispaper.(I)continuousimprovementContinuousimprovementinJapaniscalled"Kaizen",whichmeansthatinallthetime,everyonecontinues
4、toimproveeverything.Throughthelong-termapplicationandimprovementofthisway,theJapanesebusinessenterprisesintwentiethCentury,sevenand80s,therapidriseoftheirproductsbecauseoflowcost,highqualityanddiversityshockedEuropeandtheUnitedstates.Theprincipleofcontinuousimprov
5、ementisthat:1.,fromsmallstart,thinkimprovequalityisnosmallmatter,enterpriseshouldpaymoreattentiontosmalllinks;2.,thepursuitofqualityisalwaysendlesswork.Qualityisaconstantlychanginggoal,andpeople'sstandardsofqualityarechanging.Inthepast,qualityproductshavebecomecom
6、montoday,sothepursuitofqualitywillnevercease;3.,constantlysettinghighstandards,tomorrowisbetterthantoday;4.,theemphasisisoncontinuityandprogression.Theimprovementinvolvesallactivitiesoftheenterprise,everyoneinvolvedenterpriseseniormanagers,middle-levelmanagers,gra
7、ssrootsworkersandsupportpersonnel,theyareurgedtoimprovement,improvement,improvement,allthetime,aslongastheenterpriseseverywhereareimproved,thisimprovementwillleadtoimprovedqualitysuchasandproductivityetc.;The5.mostimportantgoalistosupportserviceswithexcellentprodu
8、cts,andcustomercare,continuetodelightcustomers(externalcustomersandinternalcustomers),iftheenterpriseemployeesforhisroleintheroleofthecustomerpleasecons