資源描述：
《芒果ktv培訓管理員工手冊》由會員上傳分享，免費在線閱讀，更多相關內(nèi)容在教育資源-天天文庫。
1、目錄董事長致詞……………………………………………………………8序言………………………………………………………………9公司簡介………………………………………………………10一、芒果KTV簡介二、公司組織架結構圖三、門店組織架結構圖員工素質(zhì)………………………………………………………13一、從業(yè)人員的基本素質(zhì)及要求二、公司紀律三、基本服務知識四、集體意識五、業(yè)務素質(zhì)六、如何做一名合格的員工七、學會與同事相處的28原則八、言行規(guī)范如何成為優(yōu)秀的干部……………………………………30一、干部的工作要求二、干部應有的能力三、干部應有的心態(tài)四、干部的角色扮演五、干部的角色誤區(qū)六、干部
2、必備能力之溝通力第一章培訓制度………………………………………………40一、學員學習原則二、師資力量及分工三、培訓時間四、學員考勤制度五、培訓紀律六、培訓教室衛(wèi)生制度theirownconditionstodevelopthecorrectroad,themaximumtoavoidinvestmentrisk,gainprofit.(three)vigorouslypromotethebrand.Toestablishbrandawareness,awarenessoftheuseofbrand,brandvalue,brandacquisitionperforman
3、ce,enhancethecompetitivestrength.Concentratedmanpower,carefulplanning,packagingandpublicityofanumberofunique,marketinfluenceandcoverageofthebrand,theimplementationofkeybreakthroughs,toenhancethecompetitivestrength,walkingbusinessroadthecompetitionofalienationandcharacteristics,thepursui
4、tofstabilityanddevelopmentofthemarket.(four)topromotetheintegrationofresources.Tofurtherbroadentheirhorizons,effectiveintegrationofresourceswithinthegroup,thecityresources,otherindustriesandregionalresources,mutualtrust,mutualbenefit,seekingwin-winprinciple,intheframeworkofnationalpolic
5、iesandregulations,strictinspectionandargumentation,legalconsultation,examinationandapprovalprocedures,strictregulationofeconomicactivities,attractinjectionthesocialinvestmenttotheindustrygroup,toachieveleveragingthedevelopment,ensurethatthevalueofstate-ownedassets.(five)tostrengthenthec
6、onstructionmanagementpersonnel.Strengthenthemanagementofeducationandtrainingofcadresandworkersoftheexistingbusiness,firmlyestablishtheconceptofthemarket,enhancethesenseofcrisistoadapttomarketcompetition,thesenseofurgency,improvetheabilitytorespondtomarketcompetition,improvemanagementand
7、operationofthemarket.Atthesametime,accordingtotheneedofindustrialdevelopment,vigorouslytheintroductionofhigh-qualitymanagementmanagementpersonnel,andstrivetobuildahigh-qualityprofessionalmanagementteam,hardwork,andpromotetheentireworkforceknowledgestructure,agestructure,structu
