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1、西南大學(xué)碩士學(xué)位論文ABSTRACTMicro—blog’ScommunicationeffectinthepublicCrlSlS—TakingYa’anearthquakeinSichuaninasanExampleWrittenbyDirectedbyYangGuangQinQiWenABSTRACTMicro—blogbecomespopularforitsoutstandingreal-timeupdatingabilityandconvenientmodeofoperation.Ithaschangedthewaypeoplecommunicatinginth
2、efaceofcrisis.Micro-blogplaysamoreandmoreimportantroleindealingwiththepubliccrisis.Inthispaper,throughtheresearchmethodsofcontentanalysis,dataanalysis,andcasestudy,theauthorsummedupmicro—blog’Spresentsituation,characteristics,functions,etc.inthepubliccrisiscommunication.Throughthecasestud
3、yonYa’anearthquakeinSichuaninin2013,theauthorfoundMicro—bloghasthreebasicfunctions:theinformationdissemination,self-expressionandactionstosupportinthepubliccrisisevents.Atthesametime,themicro-blogopinionleadersisparticularlyprominentintheprocessofcommunication.Micro-blogopinionleaders’spe
4、cialfunctioninmajornaturaldisastersCannotbereplacedbyothertraditionalmedia.Micro-blogcanacceleratethespreadofeffectiveinformationandsupportthedisasterreliefactivitiesintheprocessofearthquake.HoweveLitalsohavenegativeeffects,suchasthefragmentationofinformationtransmissionandthespreadingofr
5、umors.Theauthorputsforwardthecorrespondingcountermeasuresaccordingtothethreemainpart--thetraditionalmedia,thegovernment,allsectorsofsocietytomakemicro-blogbecomeabeRerinformationinteractionplatform.SoitwillhelptobeRerservethepeopleandsociety.Theauthor’Sfindingswillhelppeoplegraspthenature
6、andcharacteristicsofmicroblogmoredeeply.Andtheywillhelptosolvepubliccrisiseventsassoonaspossible.Keywords:micro-blog,thepubliccrisisevents,thecommunicationeffectII西南大學(xué)碩士學(xué)位論文第一章引言研究背景第一章引言“微博”——這個(gè)在國(guó)外被稱(chēng)為T(mén)witter的互聯(lián)網(wǎng)產(chǎn)品,自2006年起作為一種新興媒體登上歷史舞臺(tái),它為網(wǎng)民提供了一個(gè)相對(duì)獨(dú)立自主的發(fā)生渠道,這在媒體管制比較嚴(yán)格的國(guó)內(nèi)顯得彌足珍貴,因此自從微博問(wèn)世以來(lái),
7、便深受網(wǎng)民喜愛(ài),其發(fā)展速度之快、傳播力之迅猛已引起社會(huì)的廣泛關(guān)注。據(jù)人民網(wǎng)報(bào)道,截至2013年6月,中國(guó)微博用戶規(guī)模達(dá)3.31億,官方政務(wù)微博認(rèn)證賬號(hào)數(shù)量超過(guò)24萬(wàn)個(gè),每天僅微博發(fā)布和轉(zhuǎn)發(fā)的信息就已經(jīng)超過(guò)2億條。1當(dāng)前,國(guó)內(nèi)的微博平臺(tái)主要有新浪、騰訊、網(wǎng)易和搜狐。這些網(wǎng)絡(luò)媒體,本身就具有比較多厚實(shí)的積累,因此有得天獨(dú)厚的發(fā)展優(yōu)勢(shì)。值得一提的是,2014年4月,新浪微博已經(jīng)在納斯達(dá)克成功上市,成為全球首家上市的中文社交媒體。另一方面,隨著經(jīng)濟(jì)建設(shè)與社會(huì)轉(zhuǎn)型的深入發(fā)展,穿插各種社會(huì)矛盾,使得引發(fā)公共危機(jī)事件的因素不斷增加,再加上近