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1、3UnitB,22/FUnitedCentre,95Queensway,HongKong.Tel:28668311Fax:28668380Website:www.hkrma.org2006Service&CourtesyAwardWinners3August2007MEMORANDUMTO:MembersoftheHongKongRetailManagementAssociationandFellowRetailersSUBJECT:Seminaron:Motivating&RetainingQualityStaff
2、11September2007(Tuesday)講座：『激勵與保留優(yōu)質員工』TheAssociationispleasedtoinformmembersthataseminaron“Motivating&RetainingQualityStaff”willbeheldonTuesday,11September2007.WehaveinvitedMr.ThomasChow,averyexperiencedmanagementandtrainingconsultant,toaddressmembersonthisocca
3、sion.Mr.Chowhasmorethan35yearsoftrainingandconsultancyexperienceintheairline,tourism,travel,hotel,broadcasting,automotiveandretailindustries.HehasembarkedonavarietyofresearchandtrainingprojectswithinAsiaPacific.AbriefoutlineofMr.Chow’spresentationisasfollows:?T
4、heMaslow’sConceptinHumanNeeds?WhyPeopleNeedAJob?-UnderstandingMotivesforWork?TheExternalEnvironmentAffectingLocalJobOpportunities?UnderstandingtheImportanceofCommunication?“ItallStartontheFirstDay”?StaffTraining&DevelopmentSystem?EffectiveLeadershipStyleinStaff
5、MotivationDetailsofthefunctionareasfollows:Date:Tuesday,11September2007Time:9:30am–12:30pmVenue:LectureTheatre(UT)CityUniversityofHongKongSCOPEAdmiraltyLearningCentre8/F,UnitedCentre,95Queensway,HKTargetAudience:SeniorManagers&Executives,SMEowners2006ServiceRet
6、ailersoftheYear3Language:CantoneseFee:HK$300perperson(forHKRMAmembers)HK$600perperson(fornon-HKRMAmembers)Enrolment:PleasecompleteandreturntheattachedenrolmentformtoHKRMAviafaxat28668380beforeTuesday,4September2007.(Faxcopiesshouldbefollowedbyanoriginalcopyofen
7、rolmentformviamailalongwiththeexactpayment.).PaymentMethods:nByChequePleasesendtheoriginalcopyoftheenrolmentformwithacrossedchequemadepayabletothe“HongKongRetailManagementAssociationLtd”beforethedeadline.Post-datedchequeswillnotbeaccepted.OFFICEREMOVALNOTICEPle
8、asenotethattheHKRMAofficewillbemovedtothefollowingnewaddresswitheffectfrom16August2007.Theofficetelephoneandfaxnumberswillremainunchanged.NewOfficeAddress:10/F,FirstCommerci
