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1、跨境電商干貨:外貿(mào)詢盤回復(fù)模板匯總海外買家來了很多詢盤,卻不懂得怎么把他們變成真正的客戶?是英語不夠好?還是不懂得買家心理?不知道回復(fù)技巧?只有在買家發(fā)送詢盤的24小時(shí)內(nèi)回復(fù),才有最大的概率把詢盤變成實(shí)實(shí)在在的訂單呀!跨境電商平臺(tái)數(shù)據(jù)顯示,買家通過郵件詢盤產(chǎn)生的訂單中,90%以上是在買家發(fā)送詢盤的24小時(shí)內(nèi)回復(fù)的!催促下單,庫存不多DearX,Thankyouforyourinquiry.Yes,wehavethisiteminstock.Howmanydoyouwant?Rightnow,weonlyhaveXlotsoftheXcolorleft.Sin
2、cetheyareverypopular,theproducthasahighriskofsellingoutsoon.Pleaseplaceyourorderassoonaspossible.Thankyou!Bestregards,(name)回應(yīng)買家砍價(jià)Dearx,Thankyouforyourinterestsinmyitem.Iamsorrybutwecan’tofferyouthatlowpriceyouaskedfor.Wefeelthatthepricelistedisreasonableandhasbeencarefullycalculat
3、edandleavesmelimitedprofitalready.However,we’dliketoofferyousomediscountsonbulkpurchases.IfyourorderismorethanXpieces,wewillgiveyouadiscountofxx%off.Pleaseletmeknowforanyfurtherquestions.Thanks.Sincerely,(name)斷貨(outofstock)DearX,Wearesorrytoinformyouthatthisitemisoutofstockatthemo
4、ment.Wewillcontactthefactorytoseewhentheywillbeavailableagain.Also,wewouldliketorecommendtoyousomeotheritemswhichareofthesamestyle.Wehopeyoulikethemaswell.Youcanclickonthefollowinglinktocheckthemout.http://www.aliexpress…Pleaseletmeknowforanyfurtherquestions.Thanks.BestRegards,(You
5、rname)因?yàn)橹苣?dǎo)致回復(fù)不夠及時(shí),先表示歉意,因?yàn)殄e(cuò)過了最佳24小時(shí)回復(fù)時(shí)間所以可通過主動(dòng)打折的方式贏取客戶。DearX,Iamsorryforthedelayedresponseduetotheweekend.Yes,wehavethisiteminstock.Andtoshowourapologyforourdelayedresponse,wewillofferyou10%off.PleaseplaceyourorderbeforeFridaytoenjoythisdiscount.Thankyou!Pleaseletmeknowifyouhavea
6、nyfurtherquestions.Thanks.BestRegards,(Yourname)關(guān)于支付選擇escrow,提醒折扣快結(jié)束了HelloX,Thankyouforthemessage.Pleasenotethatthereareonly3dayslefttoget10%offbymakingpaymentswithEscrow(creditcard,Visa,MasterCard,moneybookersorWesternUnion).Pleasemakethepaymentassoonaspossible.Iwillalsosendyouana
7、dditionalgifttoshowourappreciation.Pleaseletmeknowforanyfurtherquestions.Thanks.Bestregards,(Yourname)合并支付及修改價(jià)格的操作DearX,Ifyouwouldliketoplaceoneorderformanyitems,pleasefirstclick"addtocart",then“buynow”,andcheckyouraddressandorderdetailscarefullybeforeclicking“submit”.Afterthat,ple
8、aseinformme,andIwillcutdow