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1、HotelTerminology(RoomsDivision)酒店專用術語?ＡAccountingDepartment財務部accountsreceivable??應收adjoiningroom(ref.connectingroom)????????????相鄰房（參.連通房）adaptor轉換插頭advancebooking預訂advancedeposit預訂金advertisingandpromotion廣告及促銷affiliatedhotel聯(lián)號酒店airconditioner空調機airconditioning空調airport機場A-La
2、-Carte零點allowance(eg.mealallowance)特惠(例.餐費標準)aluminumstrip鋁條AmericanExpress(creditcard)美國運通卡Americanplan(=FullPension=BedandBoard)????????????美式計價（房費包三餐）antenna天線anti-slippymat防滑墊apartment公寓areacode地區(qū)代碼armchair扶手椅arrivaltime(=ETA)抵達時間（=預抵時間）ashtray煙灰缸AttendanceRecordBook考勤本Aud
3、itor審計員availability可賣房，可能性availablerooms可賣房averagelengthofstay平均住店天數(shù)averageroomrate(ARR)平均房價Ｂbabycot嬰兒床backofthehouse(<->frontofthehouse)??????????????后臺（反。前臺）back-to-back高周轉baggage(=luggage)行李ballpen(blue/red)圓珠筆（蘭/紅）balustrade欄桿banquet,banqueting宴會bathmat(ref.floormat)浴墊（參。腳
4、墊）bathrobe浴袍bathroomamenities浴室用品bathtowel浴巾bathtub浴缸bathtubstopper浴缸下水蓋basin面盆bedroom臥室bedpad床墊bedleg?床腿bedcover(bedspread)床罩bed-headboard床頭板bedsheet床單bedsidetable床頭柜bill帳單bookbindingmachine書籍裝訂機biscuit餅干blacklist黑名單blanket毛毯blanketreservation整段訂房blockroom預留房booking預定bodyloti
5、on護膚露bottleopener瓶起子開瓶器boxfile自由夾Manilafile?手風琴式文件夾boxspring床架breakfast早餐briefcase手提箱brochure小冊子broom掃帚brunch早午餐bucket桶buffet自助餐BulletinBoard(SignBoard)公告板（參。標致牌）BusinessCenter(BC)商務中心Ｃcancellation(CXL)取消預定calculator計算器carpet??地毯cash???現(xiàn)金cashondeparture?離店時現(xiàn)付CashierDesk收銀臺ceil
6、ing??天花ceilinglight??頂燈chair(ref.Stool,sofa,bench) 椅子（參。凳子，沙發(fā)，長凳）change(ref.exchange,replace,replenish,alter,???????update)?改變，零錢（參。兌換，??????????????替換，補充，轉換）charge(ref.fee)??收費 charterfight包機check檢查，帳單check-intime入住時間check-outtime離店時間Chineseteacup中式茶杯chocolate巧克力cityledger掛帳
7、clip夾子clock鐘clipboard夾板closeddate無房日closet衣柜(ref.Wardrobe)（參。Wardrobe）clothesbrush衣刷coatbrush衣刷Coca-cola可口可樂cocktail雞尾酒coffeesachet袋咖啡CoffeeShop咖啡廳coffeetable咖啡桌collectcall受付電話（ref.Persontoperson）conditioner護發(fā)素comb梳子 CommercialHotel商務酒店commission雇金compendium文具夾complaint投訴compl
8、imentary(COMP)免費computer(software/hardware)電腦、計算機????????（軟件/
