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1、.HotelTerminology(RoomsDivision)酒店專用術(shù)語ＡAccountingDepartment財務(wù)部accountsreceivable應(yīng)收adjoiningroom(ref.connectingroom)相鄰房（參.連通房）adaptor轉(zhuǎn)換插頭advancebooking預(yù)訂advancedeposit預(yù)訂金advertisingandpromotion廣告及促銷affiliatedhotel聯(lián)號酒店airconditioner空調(diào)機(jī)airconditioning空調(diào)airport機(jī)場A-La-Carte零點(diǎn)al
2、lowance(eg.mealallowance)特惠(例.餐費(fèi)標(biāo)準(zhǔn))aluminumstrip鋁條AmericanExpress(creditcard)美國運(yùn)通卡Americanplan(=FullPension=BedandBoard)美式計(jì)價（房費(fèi)包三餐）antenna天線..anti-slippymat防滑墊apartment公寓areacode地區(qū)代碼armchair扶手椅arrivaltime(=ETA)抵達(dá)時間（=預(yù)抵時間）ashtray煙灰缸AttendanceRecordBook考勤本Auditor審計(jì)員availabil
3、ity可賣房，可能性availablerooms可賣房averagelengthofstay平均住店天數(shù)averageroomrate(ARR)平均房價Ｂbabycot嬰兒床backofthehouse(<->frontofthehouse)后臺（反。前臺）back-to-back高周轉(zhuǎn)baggage(=luggage)行李ballpen(blue/red)圓珠筆（蘭/紅）balustrade欄桿banquet,banqueting宴會bathmat(ref.floormat)浴墊（參。腳墊）..bathrobe浴袍bathroomamen
4、ities浴室用品bathtowel浴巾bathtub浴缸bathtubstopper浴缸下水蓋basin面盆bedroom臥室bedpad床墊bedleg床腿bedcover(bedspread)床罩bed-headboard床頭板bedsheet床單bedsidetable床頭柜bill帳單bookbindingmachine書籍裝訂機(jī)biscuit餅干blacklist黑名單blanket毛毯blanketreservation整段訂房blockroom預(yù)留房booking預(yù)定bodylotion護(hù)膚露..bottleopener瓶起
5、子開瓶器boxfile自由夾Manilafile手風(fēng)琴式文件夾boxspring床架breakfast早餐briefcase手提箱brochure小冊子broom掃帚brunch早午餐bucket桶buffet自助餐BulletinBoard(SignBoard)公告板（參。標(biāo)致牌）BusinessCenter(BC)商務(wù)中心Ｃcancellation(CXL)取消預(yù)定calculator計(jì)算器carpet地毯cash現(xiàn)金cashondeparture離店時現(xiàn)付CashierDesk收銀臺ceiling天花ceilinglight頂燈..c
6、hair(ref.Stool,sofa,bench)椅子（參。凳子，沙發(fā)，長凳）change(ref.exchange,replace,replenish,alter,update)改變，零錢（參。兌換，替換，補(bǔ)充，轉(zhuǎn)換）charge(ref.fee)收費(fèi)charterfight包機(jī)check檢查，帳單check-intime入住時間check-outtime離店時間Chineseteacup中式茶杯chocolate巧克力cityledger掛帳clip夾子clock鐘clipboard夾板closeddate無房日closet衣柜(re
7、f.Wardrobe)（參。Wardrobe）clothesbrush衣刷coatbrush衣刷Coca-cola可口可樂cocktail雞尾酒..coffeesachet袋咖啡CoffeeShop咖啡廳coffeetable咖啡桌collectcall受付電話（ref.Persontoperson）conditioner護(hù)發(fā)素comb梳子CommercialHotel商務(wù)酒店commission雇金compendium文具夾complaint投訴complimentary(COMP)免費(fèi)computer(software/hardware
8、)電腦、計(jì)算機(jī)（軟件/硬件）ConciergeDesk禮賓部confirm確認(rèn)confirmation確認(rèn)connectingrooms連通房ContinentalPlan大陸式
